Privacy Policy

How GLOBAL VISA & TRAVEL SERVICES CENTRE LTD collects, uses, and protects your personal data.

Last updated: 20 September 2025

1. Introduction

GLOBAL VISA & TRAVEL SERVICES CENTRE LTD (“we”, “us”, “our”) is committed to protecting your personal data and handling it transparently and securely in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect personal data that you provide directly to us when you:

Create an account or submit a consultation request
Complete travel or visa-related forms
Contact our customer support
Purchase our services

Personal data may include:

Full name
Email address
Phone number
Passport and travel document details (where required for the service)
Travel preferences and consultation information
Payment information (processed securely by third-party payment providers)

We do not store full card numbers on our servers.

3. How We Use Your Information

We process your personal data for the following purposes:

To provide our travel documentation support services
To process and manage your service requests
To communicate important service-related updates
To improve our website and customer experience
To comply with legal and regulatory obligations
To prevent fraud and protect the security of our platform

We rely on lawful bases under UK GDPR, including performance of contract, legitimate interests, and legal obligations.

4. Information Sharing

We do not sell your personal data.

We may share information only where necessary:

With your explicit consent
With trusted service providers acting on our behalf under confidentiality obligations
With payment processors to complete transactions
Where required by law, regulation, or lawful authority
To protect our legal rights, users, or platform security

All third parties are required to process data securely and only for specified purposes.

5. International Data Transfers

Due to the global nature of our services, your information may be processed outside the United Kingdom or EEA.

Where such transfers occur, we implement appropriate safeguards consistent with UK GDPR requirements, including contractual protections where applicable.

6. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

SSL/TLS encryption in transit
Secure hosting environments
Access controls and staff confidentiality obligations
Regular security monitoring

While we take reasonable steps to protect your data, no internet transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal data only for as long as necessary to:

Deliver our services
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements

Unless a longer period is required by law, service-related records are typically retained for up to 3 years after service completion.

8. Your Rights (UK GDPR)

Subject to applicable law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Request restriction of processing
Object to certain processing
Request data portability

To exercise your rights, please contact: customer@gvtservices.ltd

We may need to verify your identity before fulfilling requests.

9. Cookies and Tracking

We use cookies and similar technologies to:

Maintain website functionality
Remember user preferences
Analyse website performance
Improve user experience

You can control cookies through your browser settings. Further details may be provided in our Cookie Notice (if applicable).

10. Third-Party Services

Our website may contain links to external websites. We are not responsible for the privacy practices of third parties.

Payment processors (such as Stripe, PayPal, and Skrill) process payment data under their own privacy policies. We encourage you to review those policies.

11. Children’s Data

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware of such data, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Information

GLOBAL VISA & TRAVEL SERVICES CENTRE LTD

Registration: Companies House 16745414

Website: https://gvtservices.ltd/

Email: customer@gvtservices.ltd

If you have any questions about this Privacy Policy or our data practices, please contact us at the email above.