Terms & Conditions

Last updated: 20 September 2025

1. Acceptance of Terms

By accessing or using this website and our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you must discontinue use of the website and services immediately.

2. Service Description

GLOBAL VISA & TRAVEL SERVICES CENTRE LTD provides independent travel documentation support and visa application assistance services. Our services may include consultation, document review, application preparation support, and general travel guidance.

We operate strictly as an independent private service provider. We are not a government authority, are not affiliated with any embassy or immigration body, and we do not issue visas or influence visa decisions. Final decisions on visas and entry permissions are made solely by the relevant government authorities.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate, complete, and up-to-date information
• Comply with all applicable laws and regulations
• Carefully review all documents before submission
• Maintain the confidentiality of your account and personal information

You acknowledge that providing false or incomplete information may result in delays, rejections, or additional costs for which we are not responsible.

4. Service Delivery

All services are delivered digitally via our website and customer support channels (including email, messaging, and virtual consultations).

Estimated processing or turnaround times, where provided, are indicative only and may vary depending on government processing times, document accuracy, and case complexity.

5. Payments

Full payment is required prior to the commencement of services unless otherwise agreed in writing.

Payments are processed securely through third-party payment providers. We do not store full card details on our servers.

6. Cancellations & Refunds

Refund eligibility and procedures are governed by our separate Refund Policy.

Unless explicitly stated otherwise:

• Government fees, consular fees, and third-party charges are non-refundable
• Service fees may be refundable only in accordance with the conditions set out in the Refund Policy

7. No Guarantee Disclaimer

We provide advisory and support services only. We do not guarantee:

• Visa approval
• Processing times by government authorities
• Entry permission or immigration outcomes

All information on the website is provided on an “as is” and “as available” basis without warranties of any kind, to the fullest extent permitted by law.

8. Limitation of Liability

To the maximum extent permitted by applicable law, GLOBAL VISA & TRAVEL SERVICES CENTRE LTD shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Government or embassy decisions
• Delays caused by third parties
• Travel disruptions or losses outside our reasonable control

Our total liability, where legally permitted, shall be limited to the amount of service fees paid directly to us.

9. Indemnification

You agree to indemnify, defend, and hold harmless GLOBAL VISA & TRAVEL SERVICES CENTRE LTD, its directors, officers, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of:

• Your breach of these Terms
• Your misuse of the services
• Information or documents provided by you

10. Data Protection & Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, process, store, and protect personal data in accordance with applicable data protection laws.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable to the company’s registration jurisdiction. Any disputes shall be subject to the jurisdiction of the competent courts, unless otherwise required by mandatory law.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updated versions will be posted on this page with a revised “Last updated” date. Continued use of the website and services constitutes acceptance of the updated Terms.

13. Contact Information